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GoogaMooga Refund Highlights Festival's SNAFUs

GoogaMooga looks to make good with VIP guests.

If GoogaMooga left a bad taste in your mouth, things may be getting a little sweeter.

About 4,000 Extra Mooga ticket buyers, who paid $267 each for VIP treatment, will be getting full refunds, according to the festival's website.

Plus Superfly plans to live up to its part of the bargain with Prospect Park by donating an undisclosed amount.

"We are honoring our commitment to our customers and a terrific partner in the Prospect Park Alliance," the event organizing company said in a statement.

Regarding the refunds for Extra Mooga ticket buyers, the site says:

"We promised you a terrific Extra Mooga experience this past weekend and we didn’t deliver … We’re very sorry if we disappointed you. We’re very sorry if we disappointed you."

The site also appeals for feedback from its premium guests at extramoogafeedback@googamooga.com.

Patch readers, from free attendees to ticket buyers, from cell phone connectivity, to shortage of food.

"But those of us 'free' attendees have the right to complain too, if not only because so many of the problems were avoidable. They told the food vendors to prepare too few of their dish, so most ran out well before the day was over," wrote Dudley Escobar.

"As an ExtraMooga sucker who went on Saturday with my wife, I can tell you that although some things were pleasant, there were too many problems to justify what they charged. 'All inclusive' only included the penned-in ExtraMooga area with two-bite samples of food that ran out half way through the day. (They resorted to giving out snack bags of potato chips!)," wrote Patch poster Steve LeVine.

Dios Thunders May 24, 2012 at 03:11 PM
$ 267 dollars / people paid that for ":VIP treatment" what ever they think that might be ..who did they think would show up STING? who seems to show up everywhere or Bono? when they both not out saving the world ? $267 dollars odd number In all actuallity if your a VIP THE PRICE IS ZERO because...... your a VIP and on the quest list from my experiances thats how it goes
Martha May 24, 2012 at 08:52 PM
I am very pleasantly surprised that they are refunding people's money. I heard some of my friends who went complaining about the shortage of food. It says something that they are trying to make good with their customers.


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